General Terms and Conditions

(1) The operator of this portal is the sole proprietor Mr. Chinonso Joseph Agbo, Staufenbergstraße 24, 74081 Heilbronn (hereinafter referred to as "Operator").

(2) These Terms and Conditions (T&C) regulate the use of the ProfiStudis platform. ProfiStudis offers a placement service that assists clients in finding reliable helpers.

(3) ProfiStudis acts exclusively as an intermediary. The contract for the actual execution of the activity is concluded directly between the client and the helper. ProfiStudis does not operate as a temporary employment agency.

(4) Service Models: The placement process can occur in two ways:

• Full-Service Placement: ProfiStudis selects suitable helpers upon request and submits a binding placement offer to the client.
• Direct Selection (Self-Service): The client publishes an assignment themselves and independently selects helpers from the pool of applicants.

(5) By registering on the platform or placing an order by telephone, a framework agreement for the use of the platform is concluded between ProfiStudis and the client.

(6) The use of this portal is generally free of charge for all users. Costs only arise upon a binding booking or the use of paid placement services.

(1) The user is obliged to provide truthful information.

(2) Helpers warrant that they meet the legal requirements for the activity (e.g., valid work permit, certificate of enrollment).

(3) The activity is performed independently. Helpers shall verify their own trade requirements and are solely responsible for the taxation of their income.

(4) Identity Verification: To ensure the security and integrity of the platform, ProfiStudis requires helpers to undergo identity verification. Helpers are obliged to provide proof of identity by submitting a valid official document via the designated verification page in their profile. Successful completion of this verification process is a mandatory requirement to be placed as a helper with clients.

(1) Non-binding Inquiry: The publication of an assignment on the platform represents a non-binding inquiry to search for helpers. No costs are incurred by the client during this phase.

(2) Binding Contract Conclusion: A binding placement contract is concluded when:

• In Full-Service Placement, the client accepts the offer submitted by ProfiStudis by clicking the "Book bindingly" button.
• In Direct Selection, the client completes the paid booking process for the self-selected helpers.

(3) Performance & Withdrawal: Immediately after confirmation of the payment process, ProfiStudis transmits the complete contact details of the helpers. The statutory right of withdrawal expires prematurely upon the provision of the contact details, as the placement service has been performed at that point.

(4) Refund Guarantee for Direct Selection: If the client pays the placement fee during the Direct Selection process, but:

• No helper can be found for the assignment,
• The selected helpers do not confirm the assignment, or
• No contract is concluded between the client and the helper, ProfiStudis will refund the paid fee to the client in full.

(5) Flexibility Guarantee: After payment, the client can change the assignment date free of charge or postpone it up to 90 days into the future (notification at least 48h before the original start).

(6) Bypassing Prohibition: It is prohibited to bypass the placement by using contact details for direct commissioning outside the platform to avoid fees. In such cases, the full placement fee remains due as liquidated damages.

(1) Due Date: The placement fee is a pre-payment service. It becomes due:

• In Full-Service Placement, at the moment of binding acceptance of the offer submitted by ProfiStudis.
• In Direct Selection, at the moment the paid booking process is completed for the self-selected profiles.

(2) Payment Methods: Payment is made via the technical payment methods integrated into the platform (e.g., credit card, PayPal, bank transfer, or other digital payment providers).

(3) Helper Fee: The fee for the helper (wages) is not part of the placement fee. This is paid directly by the client to the helper. ProfiStudis does not accept any payments intended for the helper.

(4) Refunds & No-Show Protection: Payments made for the placement fee will be refunded according to the refund guarantee if no successful placement occurs. This applies specifically if:

• The selected helpers do not confirm the assignment,
• No contract is concluded between the client and the helper, or
• A confirmed helper fails to appear for the assignment (No-Show) and no adequate replacement can be provided by ProfiStudis.

(1) Data Transmission: Applicants can apply for published assignments via the platform. ProfiStudis makes the data relevant for the placement available to the client – either for independent selection (Direct Selection) or as part of a placement offer (Full-Service).

(2) Disclaimer for Information: ProfiStudis assumes no warranty for the accuracy, completeness, or timeliness of the information or documents provided by the applicants. Liability for false statements made by applicants is excluded.

(3) Duty to Verify: The final verification of the actual suitability as well as the legal status of the applicant is the responsibility of the client during the initial introduction or before the start of work.

(4) Right of Rejection: ProfiStudis reserves the right to reject or delete applications or profiles without stating reasons, provided that these violate legal regulations, public decency, or platform guidelines.

(1) The client is solely responsible for the tax and social security classification of the helpers.

(2) Identity Check: The client undertakes to check the identity card and (for students) the student ID of the helper immediately before the start of work.

(3) The client indemnifies ProfiStudis against all claims by third parties (e.g., social security) resulting from incorrect registration or classification.

(1) Users undertake to use the platform lawfully.

(2) Clients must treat all information made available to them (helper profiles, prices) as strictly confidential.

(3) Passing on the helper data transmitted by ProfiStudis to third parties is strictly prohibited.

(4) This duty of confidentiality applies indefinitely beyond the end of the cooperation.

(1) Scope of Liability: ProfiStudis is only liable for damages to the client in cases of intent or gross negligence. Liability for simple negligence is excluded unless there is an injury to life, body, or health, or essential contractual obligations (cardinal obligations) are affected.

(2) Warranty for Data: ProfiStudis assumes no warranty for the accuracy, completeness, or timeliness of the profiles, documents, or information provided by the helpers. The final verification of identity (ID check), actual suitability, and legal status (work permit, enrollment status) is the sole responsibility of the client.

(3) Exclusion for Work Performance and Damages: ProfiStudis acts exclusively as an intermediary. A contract for the execution of the activity is only concluded between the client and the helper. ProfiStudis is not liable for the quality of the work performance or for property damage or financial loss caused by the helper (e.g., damage during a move, loss of keys). The helper is not an agent or employee of ProfiStudis.

(4) Success of Placement: There is no entitlement to a successful placement. If a placed helper fails to start or terminates early, ProfiStudis is not liable for resulting damages (e.g., delays, lost profit). In the case of a proven No-Show, the client is entitled to a refund of the placement fee according to § 4 Para. 4.

(1) Accounts can be permanently blocked or deleted in the event of misuse, violations of these T&C, or default of payment.

(2) Users can delete their account at any time, provided there are no active placement processes or outstanding payment claims.

§ 10 Final Provisions

(1) ProfiStudis reserves the right to change these T&C with effect for the future. Registered users will be informed of significant changes via email. Changes are deemed accepted if the user does not object within 14 days of notification.

(2) Should individual provisions of these T&C be invalid, the validity of the remaining provisions shall remain unaffected (Severability Clause). The law of the Federal Republic of Germany applies.

(1) ProfiStudis reserves the right to change these T&C with effect for the future. Registered users will be informed of significant changes via email. Changes are deemed accepted if the user does not object within 14 days of notification.

(2) Should individual provisions of these T&C be invalid, the validity of the remaining provisions shall remain unaffected (Severability Clause). The law of the Federal Republic of Germany applies.

(1) Right of Withdrawal: Consumers are generally entitled to a statutory right of withdrawal of fourteen days for distance contracts.

(2) Premature Expiry of the Right of Withdrawal: The right of withdrawal expires prematurely if ProfiStudis has fully performed the service and only began performing the service after the client gave their express consent and simultaneously confirmed their knowledge that they would lose their right of withdrawal upon full performance of the contract by the intermediary.

(3) Time of Performance: The placement service is deemed to be fully performed at the moment ProfiStudis transmits the contact details of the helper(s) to the client or makes them available in the client portal. Since the service is finalized with the technical provision of the data, a withdrawal or refund is excluded after this point.

(1) Personal Performance: Only the placed helper may execute the job. It is prohibited to entrust third parties with the execution without the client's consent.

(2) Commitment: Unexcused absence leads to permanent exclusion from the platform.

(3) Deletion Obligation: Contact details of the client must be irrevocably deleted immediately after completion of the job.

(4) Status: Helpers act on their own account and in their own name. No employment relationship is created with ProfiStudis. Helpers are solely responsible for taxes and business registration.